NAB Pay Digital Wallet

Role
Principal Designer
Scope
NAB digital wallet and contactless payments

Outcomes

  • Winner, 2017 CANSTAR Innovation Excellence Award
  • Co-designed with Visa in five days at its San Francisco innovation hub
  • Instant card controls in the app: online, contactless, ATM and overseas use, plus block and replace
  • Among the first native components in NAB's apps, and the foundation for its digital offerings
  • One of Australia's first contactless payment experiences
NAB Pay overview: photographs from the co-design sprint with Visa and the CANSTAR award win, above three phones showing the card list, per-card controls for online, contactless, ATM and overseas use, and a handset paying at a NAB terminal


I led the design for NAB's Digital Wallet and NAB Pay, at the time one of the first contactless payment experiences in Australia.


Winner of the 2017 Canstar Innovation Excellence Award